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We understand that travel plans can sometimes change, which is why we have a flexible cancellation policy in place for our African tourism activities.

Here are our cancellation conditions:

  1. Cancellation by the customer :

You must refer to the cancellation policy of each tour, as we work with different partners who may offer different cancellation conditions per activity. Most tours provide a full refund before a certain cancellation date.

  1. Cancellation by the supplier:

In the unlikely event that we have to cancel a tour activity for reasons beyond our control, we will contact you immediately to inform you and offer an alternative or a full refund.

However, if we are forced to cancel a tour activity due to extreme weather conditions or other unforeseen circumstances that could compromise the safety of the participants, we will not be held responsible for any additional costs incurred by the client, such as airfare, lodging fees, etc.

We hope that you will be able to enjoy your tourism experience in Africa without having to cancel your reservation. If you have any questions about our cancellation policy or if you need to cancel your reservation, please contact us directly.